Makiber

HSEQ and Compliance

HSEQ (Health, Safety, Environment and Quality) and Compliance

MAKIBER’s mission is to provide integrated, sustainable solutions for our clients all over the world, thereby contributing towards enhancing quality of life for the beneficiaries of our projects and developing their communities and countries.

Every project aims to meet client’s full satisfaction and is undertaken by upholding our commitments towards society.

Committed to the social environment

We strive to create well-paid, secure jobs, based on equal opportunities and non-discrimination. By doing so, we contribute towards generating wealth and welfare.

Through training, we are involved in fostering the professional and personal development of all our employees.

We actively defend human and employment rights recognised by relevant international organizations; we assure equal opportunities and treatment, with no discrimination whatsoever in relation to sex, ideology, religion or any other social or individual circumstances or conditions.

Committed to innovation We contribute to enhance technical and technological development to foster the sustainability of what we do. In this regard, we have patented the parametric hospital.

Innovation and development enable us to continue to progress towards satisfying and meeting the requirements of our clients and society in general.

Committed to the natural environment

We minimise the impact of our activities and encourage efforts to combat climate change, protect biodiversity and foster the efficient use of energy and water resources.

Through our environment policy dioambiental we stress our commitment toward compliance with the criteria set out in the standard ISO-14001:2015 (IQNet) (Aenor)

Committed to quality

We work according to the highest standards of quality and efficiency, focusing our efforts on continuous improvement and the sustainability of every task specific to our activity.

This commitment, in the form ofour Quality Policy, is developed according to the criteria established under the standard ISO-9001:2015 (IQNet) (Aenor)

Health and Safety

We are fully committed to health and safety at work, providing safe, stable working environments and constantly reviewing our OHS measures.

Our OHS Policy complies with the criteria established under the standard ISO 45001:2018 (IQNet) (Aenor).

Committed to ethics and integrity

The organisation is committed to complying with the highest standards of business ethics and has a Corporate Compliance Programme since 04 October 2016, which is periodically reviewed by external consultants of recognised prestige (Certificate UNE 19601:2017 and Certificate ISO 37001:2016 Aenor and IQNet) and which sets out, in an organised manner, the measures implemented to create an environment of prevention, detection and early management of risks.

Among other things, this programme has a special focus on the fight against criminal and anti-competitive offences, ensuring the highest level of integrity in all business practices.

The organisation adheres to the VINCI Codes, which sets out the principles shared by all its employees and business partners and whose fundamental values are defined in the 5 reference documents listed below:

  • The Code of Ethics and Conduct, which sets out all the principles of business ethics to be applied in different circumstances and in all the countries in which the firm operates.
  • It is used in conjunction with the Anti-Corruption Code of Conduct, which sets out standards to prevent all acts of corruption, in particular by identifying risks in business processes and defining behaviour to be avoided.
  • The Human Rights Guide, which summarises potential risks and their impact on the business and defines a common set of guidelines for dealing with human rights issues.

These guidelines are based on the principles of the Universal Declaration of Human Rights (UDHR), the 8 core conventions of the International Labour Organisation (ILO) and the OECD Guidelines for Multinational Enterprises.

  • The Declaration on Fundamental and Essential Actions on Safety and Health at Work, which reflects the common will to achieve the goal of ‘Zero Accidents’. The declaration is the result of a constructive and regular social dialogue. As part of a policy of continuous improvement, it reaffirms that progress can only be made with all employees by promoting a culture of safety.
  • Environmental guidelines, which provide a framework designed to minimise the risks and impacts of activities on the environment. All companies must follow these guidelines so that policies and procedures can be improved and adapted to protect and preserve the environment wherever they operate. Each business unit is responsible for ensuring that similar efforts are made by business partners throughout the life of a project.

The Corporate Compliance Programme consists of the following documents:

Committed to ethics and integrity

We grow responsibly, prudently and managing resources in the most effective way, in the pursuit of company development.

Our activities are carried out in accordance with the highest standards of business ethics and in compliance with current law.

Makiber Board of Directors and Management have decided to continue raising awareness among all our employees, in aspects related to compliance with the legality and Makiber values.

For this reason, on 25 October 2016, the Board of Directors approved a compliance programme. Subsequently, the Criminal Compliance Management System implemented in Makiber on the basis of standard UNE 19601:2017 was submitted to a certification process, successfully completed at the end of 2018 (Certificate of Criminal Compliance Management System), together with the Anti-Bribery Management System based on ISO 37001:2016 at the end of 2019 (IQNet) (Aenor)

Normativa más importante del Grupo VINCI:

Listado de los Protocolos de COBRA SCE:

  • COBRA SCE: Protocolo Marco
  • COBRA SCE: Protocolo de Cumplimiento Normativo
  • COBRA SCE: Protocolo Comunicación Hechos Supuestamente Irregulares
  • COBRA SCE: Protocolo de Activación del Procedimiento de Defensa Corporativa
  • COBRA SCE: Protocolo sobre Formación de los Profesionales en cuestiones de Cumplimiento Normativo
  • COBRA SCE: Protocolo Estatuto OCN, RCC y DCC
  • COBRA SCE: Protocolo Políticas Esenciales
  • COBRA SCE: Protocolo Catálogo de Conductas Prohibidas y parámetros de Comportamientos Esperados
  • COBRA SCE: Protocolo Código de Conducta para Socios de Negocio
  • COBRA SCE: Protocolo Cumplimiento de la Normativa de Defensa de la Competencia
  • COBRA SCE: Protocolo sobre Pagos de Facilitación
  • COBRA SCE: Protocolo de gestión de las relaciones con Administraciones Públicas y Funcionarios
  • COBRA SCE: Protocolo Cumplimiento de la Normativa de Defensa de la Competencia

El Programa de Cumplimiento Corporativo, cuenta también con políticas y procedimientos propios de MAKIBER, entre los que destacan:

  • MAKIBER: Código de Conducta Ético
  • MAKIBER: Plan de Lucha contra la Corrupción
  • MAKIBER: Manual de Prevención de Delitos
  • MAKIBER: Política de Confidencialidad
  • MAKIBER: Política sobre el Uso de las Tecnologías de la Información y la Comunicación
  • MAKIBER: Política de Privacidad
  • MAKIBER: Política de Compliance Penal, Antisoborno y Conductas Contrarias al Derecho de Defensa de la Competencia
  • MAKIBER: Procedimiento de Tramitación de Denuncias
  • MAKIBER: Protocolo de Cumplimiento Normativo
  • MAKIBER: Manual sobre Cortesías Profesionales

Cualquier persona que tenga conocimiento o sospecha de alguna infracción, acción ilegal, comportamiento inadecuado, etc. podrá utilizar, además del reporte al Responsable de Cumplimiento Corporativo, los siguientes medios habilitados:

Plataforma digital https://cobrais.integrityline.com

Línea telefónica:

– Brasil +55 6 135 507 564
– Chile +56 232 149 988
– España +34 910 477 636
– México +52 5 571 002 193
– Perú +51 01 640 9418

Si opta por este medio, se le solicitará el código de servicio 9756 durante la llamada.

Correo postal a la atención del Responsable Canal Ético, MAKIBER COMPLIANCE OFFICER, Paseo de la Castellana Nº 182 – 28046 Madrid (España).

Si tiene dudas o consultas que hacernos en materia de cumplimiento normativo puede hacérnoslas llegar a través de la siguiente dirección de correo electrónico: infocompliance@makiber.com 

The most important regulations of the VINCI Group:

The list of COBRA SCE Protocols:

 The Corporate Compliance Program also has MAKIBER‘s own policies and procedures, among which the following stand out:

  • MAKIBER: Code of Ethical Conduct
  • MAKIBER: Crime Prevention Manual
  • MAKIBER: Crime Prevention Manual
  • MAKIBER: Confidentiality Policy
  • MAKIBER: Information and Communication Technology Use Policy
  • MAKIBER: Privacy Policy
  • MAKIBER: Criminal and Anti-Bribery Compliance Policy
  • MAKIBER: Complaints Procedure
  • MAKIBER: Protocol of Compliance
  • MAKIBER: Manual on Professional Courtesies

Any person who has knowledge or suspicion of any infraction, illegal action, inappropriate behaviour, etc. may use, in addition to the report to the Responsible for Corporate Compliance, the following means enabled:

Digital platform https://cobrais.integrityline.com

Telephone line

– Brasil +55 6 135 507 564
– Chile +56 232 149 988
– España +34 910 477 636
– México +52 5 571 002 193
– Perú +51 01 640 9418

If you choose this method, you will be asked for service code 9756 during the call.

Postal mail to the attention of the Responsible Ethical Channel, MAKIBER COMPLIANCE OFFICER, Paseo de la Castellana Nº 182 – 28046 Madrid (Spain).

If you have any doubts or queries about compliance, you can send them to us by e-mail: infocompliance@makiber.com